Privacy Policy
This policy explains how Happy Hotel Ao Nang ("we," "us") collects, uses, and protects information when you visit this website or make a booking with us directly.
Information We Collect
- Contact and booking details you submit through our forms — name, email, phone number, and stay dates.
- Messages you send us via WhatsApp or our contact form.
- Basic technical information (such as browser type and pages visited) to keep the site working properly.
How We Use It
- To process and confirm your reservation.
- To respond to enquiries and provide guest support.
- To improve the site's content and performance.
Cookies
This site uses cookies and similar local storage to remember your cookie consent choice and to keep core site features working. We do not use cookies for third-party advertising. Some pages may load a Google Reviews widget, which can set its own cookies under Google's privacy terms.
Third-Party Services
We use Google Firebase to securely store booking and enquiry data, Google Maps to show our location, and WhatsApp for guest messaging. Each of these providers has its own privacy policy governing how they handle data.
Your Rights
You can ask us to access, correct, or delete the personal information we hold about you at any time by contacting us below.
Contact Us
Happy Hotel Ao Nang · 658 Moo.2, T. Ao-Nang, Muang Krabi 81000, Thailand
Email: happyhotel2567@gmail.com · Phone: +66 94 951 7676
Happy Hotel